Express product detail page showing description and fabric details Express style it with outfit recommendation Express ExpressYou user-generated content section
Express

Telling the story of quality and versatility

Express' digital experience didn't reflect the quality and versatility of its products

Lush fabrics, intricate details, and the ability to style in more than one look was missing from Express' digital storytelling.

Our goal: bring attention to the details and show users how to style each piece

Enhancing the Product Details section with specialized imagery brought the fabrics and intricate design elements to life. Incorporating user-generated content (UGC) and outfit recommendations showcased the products in real-world contexts, reducing the need for users to imagine how items would look or feel.

Role & impact

Heavy collaboration with product, photography

Developed and conducted usability testing, and data analysis

Created and optimized hi-fidelity prototypes

Collaborated with product and photography to create new content workflows

Delivered final UI specifications and collaborated with developers to ensure quality

(In combination with other experience optimizations)
YoY ecomm growth
+20%
(2019 vs 2021)

Bringing fabric, fit, and function to life

Express product detail page with description, features and fabric details, and you may also like section
1

Designed a more visual and robust product details section, bringing visibility to the products' quality.

2

Collaborated with product and photography teams to implement dedicated "details" imagery, showcasing fabrics in a more intimate and tactile way.

3

Conceptualized, designed and tested product detail icons, making details more tangible.

Express style it with outfit recommendation
4

Implemented an outfit recommendation feature giving users ideas to style an outfit and easily purchase complementary pieces.

Express user-generated content ExpressYou section
5

Implemented a user-generated content section that lets customers share their style, inspiring users and showing products on real people in real settings.

Styling page concept

Express styling page concept showing outfit grid and get the look modules

Final words

This project transformed the Product Details Page into a more emotional and authentic touchpoint. By elevating imagery and storytelling, we showcased the craftsmanship and versatility behind each product. I focused on bringing this vision to life — executing designs that felt immersive, inspiring, and true to the brand's essence.